FAQ
Q. DO I NEED TO MAKE A RESERVATION?
A. We highly recommend making an appointment, this will ensure there is a space for you.
A. We highly recommend making an appointment, this will ensure there is a space for you.
Q. CAN I TAKE MY PROJECT HOME THE DAY I COMPLETE IT?
A. It needs to cool overnight. You will be able to pick up your project the following day or have it shipped for an additional cost.
A. It needs to cool overnight. You will be able to pick up your project the following day or have it shipped for an additional cost.
Q. MAY I WATCH THE GLASSBLOWING?
A. Yes, there are benches so that you can sit and watch the glassblowers for free. You may also watch customers working with the artists.
A. Yes, there are benches so that you can sit and watch the glassblowers for free. You may also watch customers working with the artists.
Q. DO YOU MAKE 'MEMORIAL ASH PAPERWEIGHTS"?
A. Yes, but you will have to leave the ashes with us. It isn't an item we offer to make with customers.
A. Yes, but you will have to leave the ashes with us. It isn't an item we offer to make with customers.
Q. CAN YOU SHIP MY PROJECT HOME FOR ME?
A. Yes, we offer insured shipping services for our customers. We ship out once a week. Most items are $15 to ship, Small Bowls are $25, Large Bowls and Large Floats are $35. International shipping is $40, and Large items are $80.
A. Yes, we offer insured shipping services for our customers. We ship out once a week. Most items are $15 to ship, Small Bowls are $25, Large Bowls and Large Floats are $35. International shipping is $40, and Large items are $80.
Q. CAN MY CHILDREN PARTICIPATE?
A. Children 8 and older may participate if they are taller than 46''.
A. Children 8 and older may participate if they are taller than 46''.
Q. DO I NEED TO BRING ANYTHING?
A. Bring a friend to take photos of you.
A. Bring a friend to take photos of you.
Q. WHAT SHOULD I WEAR?
A . Cotton is best, but we mostly ask for you to not wear fleece. Please wear closed toed shoes.
A . Cotton is best, but we mostly ask for you to not wear fleece. Please wear closed toed shoes.
Q. HOW LONG DOES IT TAKE TO COMPLETE THE PROCESS?
A. The process varies depending on what you make and the design you choose. It typically takes 25 minutes. But the glass has to cool overnight.
A. The process varies depending on what you make and the design you choose. It typically takes 25 minutes. But the glass has to cool overnight.
Q. WHEN SHOULD I ARRIVE IF I MADE A RESERVATION?
A. Please arrive 10 minutes early to your reserved appointment time in order to fill out the necessary paperwork and to choose what you want to make and the colors.
A. Please arrive 10 minutes early to your reserved appointment time in order to fill out the necessary paperwork and to choose what you want to make and the colors.
Q. WHAT HAPPENS IF I'M LATE TO MY APPOINTMENT?
A. If you're late you might need to reschedule your appointment. There is high demand and your spot could be given away if you are more than 10 minutes late. In the summertime traffic on the coast is heavy, so please plan ahead for extra travel time.
A. If you're late you might need to reschedule your appointment. There is high demand and your spot could be given away if you are more than 10 minutes late. In the summertime traffic on the coast is heavy, so please plan ahead for extra travel time.
Q. ARE YOU OPEN HOLIDAYS?
A. We are closed on Thanksgiving, Christmas and New Years day.
A. We are closed on Thanksgiving, Christmas and New Years day.
Q. DO YOU HAVE A GALLERY?
A. We have two, we have a gallery at the studio and Volta gallery is located across the street from our glass blowing studio.
A. We have two, we have a gallery at the studio and Volta gallery is located across the street from our glass blowing studio.
